YourTurn Concierge

YourTurn Concierge is a continuity-track upgrade to YourTurn, a booking platform where service appointments become transferable booked rights on Hedera. When a customer can no longer attend a class, appointment, or session, Concierge checks the provider’s policy, previews recovery options, asks for human approval, and then executes a policy-valid action such as listing the pass for resale or releasing it with a testnet HBAR refund. The provider keeps control through policy snapshots, royalties, and audit trails, while the customer gets a clear path to recover value instead of losing the booking. The demo shows a provider creating tokenized slots, Person A booking one, Concierge helping recover it, Hedera recording the action, and Person B taking over the pass.

YourTurn Concierge is built as a Next.js/TypeScript app with Redis-backed demo state and Hedera-native services. The core primitive is a tokenized booking right: each service slot is represented as a Hedera Token Service NFT/pass with metadata for the session, provider policy, price, and lifecycle state. We use HTS for booking ownership and transfer, HCS for tamper-evident lifecycle/audit events, Mirror Node for verification, HashScan for public proof links, and Hedera Schedule Service for native on-chain automation without off-chain cron or keepers.

For the Hedera Automation bounty, the recovery listing flow creates a real Schedule Service proof tied to the booked slot. A customer approves a Concierge recovery action, the backend creates a scheduled HBAR recovery payment on Hedera Testnet, and the app shows the schedule id, transaction id, status, and HashScan proof.

For the AI & Agentic Payments bounty, Concierge follows a bounded agent pattern: inspect booking state, check the owner policy snapshot, preview resale/refund economics, request human approval, then execute a Hedera value-moving action. The flow can create a resale listing with owner royalty/seller net calculations or execute a release/refund path with a real testnet HBAR transfer. Each action generates an Agent Kit-style proof receipt with tool id, policy checks, approval id, Hedera services used, tx ids, and proof links.

For tokenization, the product treats appointment slots as programmable assets rather than static reservations. Owners define whether a slot can be resold, released, automated, or paused, and that policy is snapshotted at booking time so later owner changes do not rewrite the customer’s rights. Resale flows preserve issuer control through policy checks and royalty economics while letting customers recover value.

For the No Solidity angle, the implementation intentionally uses Hedera SDK/native services instead of custom Solidity contracts: HTS, HCS, Schedule Service, Mirror Node, and HBAR transfers. The app also exposes agent/capability descriptors and a Telegram Concierge transport with allowlisted, mutation-gated commands, so the chat interface routes into the same audited recovery flow rather than bypassing the product rules.