Head of Community

At Fluence Labs, we are working on new decentralized network protocols to make the internet more open and secure. We believe that open source and open protocols enable better technology for the future of humanity.

Fluence Labs is a distributed team of engineers residing across the US, Asia, and Europe. Our culture is remote-first, self-managed, and we value transparent decision making and an open source ethos.

Our primary project is Fluence, a decentralized serverless platform & computing marketplace powered by blockchain economics. Fluence is a global, permissionless, scalable, and secure alternative to centralized cloud computing platforms. Using Fluence, developers build and deploy applications to a network of compute providers, who compete on price and performance and, to be paid and earn rewards, they constantly prove that they are serving applications.

We are looking for new great additions to the Fluence Labs core team. We would like to speak to people who are interested in decentralized technology, empathetic, humble, passionate about their work, and strive for excellence. We expect that candidates are experts in their field, keep up to date with recent developments, and are excellent communicators, both in oral and written form.

As a Head of Community, you will be the owner and the face of Fluence’s community channels and campaigns. This is a senior level position that requires strategic thinking and fast execution, deep knowledge and passion for web3, and experience managing teams and rapidly growing communities.

Responsibilities:

Develop content, growth and engagement strategies for owned social channels (including, but not limited to Twitter, Telegram and Discord). Hire and manage external agencies and in-house community team. Be the point of contact for key community members, ambassadors and influencers. Develop and own ambassador programs and other community incentive programs. Organize and host community events (Twitter Spaces, community calls and other activations). Work with marketing team on campaigns execution. Organize timely support and assistance to community members, addressing inquiries, feedback, and concerns. Gather insights and feedback from the community to inform product development, marketing strategies, and overall project direction. Identify opportunities to expand and diversify the community through targeted outreach, partnerships, and engagement campaigns. Track and analyze key metrics related to community engagement and growth, providing regular reports and recommendations for optimization. Set up and manage security tools and practices.

Requirements:

Proven experience (3+ years) as a Head of Community, Head of Ecosystem, Community Lead or similar role, within decentralized technology space. Crypto-native experience: degen investing and shitposting professional. Strong understanding of decentralized technologies, blockchain ecosystems, and web3 concepts. Excellent communication and interpersonal skills, with the ability to engage and inspire diverse audiences. Strategic thinker with a creative mindset and a passion for building communities. Self-motivated and proactive, with the ability to work effectively in a remote and fast-paced environment. Experience working with cross-functional teams and managing community platforms and tools. Familiarity with community management tools and analytics platforms.

Why Join Us:

Opportunity to be at the forefront of web3 innovation and shape the future of decentralized computing. Work with a passionate and talented team in a collaborative and remote-friendly environment. Competitive compensation and token options. Remote-first, work from home or use a co-working space of your choice. Friendly startup environment: no bureaucracy or time tracking. We will provide you with anything you need to learn, grow, and be more productive.